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FREQUENTLY ASKED QUESTIONS

  • How many bundles for a full look?
    Two bundles from The Sky Blue Collection can be a full look due to the hair's natural thickness. However, three bundles or more are recommended for a fuller look.
  • Where does The Sky Blue Collection originate from ?
    The Sky Blue Collection comes from India. The hair is carefully collected from multiple donors in India.
  • Why is a signature required upon package delivery?
    The signature confirmation prevents packages from being lost or stolen as the items you purchase are of high value. You can arrange for a pick-up or have an appointed trusted person of your choice sign on your behalf if you want to release the signature.
  • How long does processing & shipping take?
    Processing can take up to 7 - 14 business days due to the nature of the product. Shipping can take up to 2 - 5 days via USPS.
  • How long does The Sky Blue Collection typically last?
    Raw Indian hair can last up to 3 years + with proper care and maintenance. Check out our hair care tips for recommendations.
  • Can I cancel my order? How do I cancel my order?
    Yes, of course. You have within 24 hours of placing your order to cancel your order. Once your order has been processed it can no longer be canceled. In order to cancel your order, please email contact support within 24 hours.
  • Do I have to pay for shipping?
    No, we offer free shipping to ALL orders inside of the United States.
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